Marketplaces

Know who takes the money, and who rings your customer's doorbell.

On a marketplace an account opens in two minutes and the first payout leaves a few days later. Sanno verifies the identity of your sellers and service providers from photos taken live, before the introduction as well as before the withdrawal.

A seller who disappears after the first payout

Four moments in the life of a seller account. At each one, a different risk and a check that answers it.

When the seller account is opened

The risk A shop opened under someone else's identity, meant to last three weeks.

The control Identity document photographed live and read front and back, selfie compared with the photo on the document, declared name and date of birth compared with those on the document.
Before a job at the customer's home

The risk Your buyer opens the door to someone whose identity nobody has verified.

The control A challenge of randomly drawn head movements, verified frame by frame on our servers. A suspicious capture goes to human review, never to approval.
Before the first withdrawal

The risk An account that takes the money then empties into someone else's, and an address where nobody lives.

The control Proof of address photographed live, read and compared with the declared address, with a match score. Above the amount you set, you add the source of funds questionnaire to the flow.
When an account you removed comes back

The risk The same seller, a new shop, the same papers.

The control The same document presented on two accounts is flagged for review, with both files and their history in the chained audit log.

What you need to know before you pay out money

Who runs the shop

Official identity document read, MRZ checked, specimen wording detected, selfie compared with the photo on the document. Every result carries stable reasons and a risk level.

An address that exists

Proof of address photographed live, read, then compared with the declared address, with a match score and a check on the age of the document.

Before a large withdrawal

A short, closed source of funds questionnaire, then documents requested according to the answers, photographed live and read. Risky answers are flagged to your team.

Several shops, one person

The same document presented on two accounts is flagged for review. You see both files before deciding.

For your sellers and service providers

A verification done from the phone, with no account to create with us.
No document to upload: everything is photographed during the verification.
From a computer, a QR code moves the verification to the phone.
An uncertain reading leads to a retake or a review, never to a flat decline.

For your compliance team and your seller support team

Every file to review with its photos, its data read and its reasons as codes.
The analysis time you set, from immediate to 72 h, depending on whether the seller is waiting or not.
Distinct roles and a chained audit log of every sensitive action.
A REST API, signed webhooks and a sandbox that simulates every outcome before going live.

Where our verification stops

We verify people, not companies, and every approval is decided by your team. What is not there yet is written on the platform page, rather than left to be discovered during integration. Service providers, peer-to-peer rental, couriers, creators: tell us who you have to verify and at what moment, and we will come back to you with a flow and a price.

Let's talk about your verifications

Tell us what you need to verify and at what pace: we will come back to you with a proposal and a price.